Stay Dry
Please ensure that your mobile phone system version is compatible with the corresponding APP. Android system version 5.1 or above, IOS system version 9.0 or above; mobile devices with the latest operating systems may need to turn on both Bluetooth and GPS for initial connection or use of some functions, if necessary, please Manually turn on GPS according to your phone to ensure connection;
The distance between the mobile phone and the watch device is too far, or there are too many obstacles in the middle, which will affect the Bluetooth connection. The distance between the devices should be kept within 10 meters, and there are no large or complicated obstacles to ensure a normal and stable connection;
If there is a disconnection during use, please check whether the Bluetooth is normally turned on, whether the APP has Bluetooth authorization, and whether the APP has background operation authorization.
If you want the watch to synchronize your various health and exercise data in real time, or need to use real-time synchronization functions such as message reminders, call reminders, etc., you need to keep Bluetooth turned on and connected stably. If you do not keep the connection, you cannot synchronize the received information. Motion and health data will be synced every time you connect to Bluetooth;
Such as dial-up push, alarm clock, drinking water reminder, etc., when the connection is completed, the synchronization is completed, and the disconnection will not affect these settings.
Please check whether the watch is worn correctly, the best way to wear the watch is behind the wrist bone, the strap is tight and comfortable, and the sensor boss can be close to the skin, allowing the sensor to work properly without affecting comfort;
The pedometer of the watch is run by the sensor and algorithm in the watch, and the information such as height and weight is an important part of the algorithm, so be sure to fill in the real information to ensure accuracy; the sensor will detect the swinging motion of the arm to work. Therefore, please Do not repeatedly raise your wrist to check the watch data or keep raising your hand while walking, so as not to affect the normal operation of the device. Instead, maintain a normal and natural swing to ensure the accuracy of the data;
The algorithm will reduce the error caused by swinging the arm when not walking. So the initial step count is 10 steps from the actual step count, so the step count may not be counted when you start walking.